STANDARD DELIVERY POLICY

 

Next day delivery anywhere in Ireland provided orders are received by us before 17:00pm and we have the stock.

Please note that a few special furniture products require a slightly longer delivery time and you will be infor

 

DELIVERY CHARGES

 

For orders of €59.99 and over in value: Delivery is FREE OF CHARGE

For orders under €59.99  in value: Delivery will cost €10.50 (Both charges exclude VAT).

 

Remote Islands: 

A limited number of remote Islands off the Irish Coast are subject to additional delivery charges. Our Customer service team will inform you immediately if this applies to your order, and will continue only with your approval.

 

RETURNS

 

We will happily refund or exchange any item purchased from www.obosdirect.ie. Unless the item was sent in error or the item is defective  the onus on returning the items lie with the customer.

 

We reserve the right to charge a returns handling fee eg  Return shipping may be deducted from the amount of your refund if the reason for your return is not the result of an Obosdirect error or a defective product.

All goods must be unused, unopened, in a saleable condition and in their original packaging

 

Please notify us within 14 days should you wish to return any item(s) we have supplied. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount.

We will credit the card or account we have on file for you

 

BACKORDERS

 

Any item that is out of stock when ordered will be placed on backorder; you will be notified by e-mail of the expected delivery date.

Should we receive no response from our e-mail we will assume that you wish to accept the goods on the date as specified.

 

If the delivery date is unacceptable please respond to our e-mail and we will cancel the backorder and either credit your credit card or, if you are an account customer, you will not be invoiced.

 

 

 

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